Aircraft Handling

Ground handling

At Aero International we have a unique team of specialists that will handle every function from check-in to dispatching flights in a safe and timely manner. The team Aero International is well experienced in ram and cargo handling as well and they maintain a very close contact with the ground Handler and ensure proper execution of formalities to the satisfaction of our Charter partners.

All the employees at Aero International are trained and dedicated to making all the operations done smoothly so that our customers can enjoy both ground and air.

Passenger service

  • Dedicated aircraft sales division providing turn-key solutions and not mere brokerage.
  1. Our employees will accept the income passengers and guide them to baggage claim areas and terminal exit.
  2. We will provide assistance in locating lost, damaged baggage and also transfer baggage for incoming passengers.
  3. We will assist outgoing passengers for flight and baggage processes.
  4. Safe acceptance of outgoing passengers to the aircraft.
  5. We have specially trained personnel for helping disabled passengers.

Ramp services

  1. We provide passenger and crew transport between aircraft and passenger terminals.
  2. Storage of pallets, containers and other unit load devices.
  3. Meeting and marshalling the aircraft, offloading and loading the aircraft.
  4. Equipment supply.
  5. We provide provision of Ground Power Unit, Air Condition Unit and Aircraft Push-Back.
  6. Interior cleaning and provision of toilet and water services to the aircraft.

Load Control and Communications Services

  1. We provide communication and coordination between aircraft and ground services.
  2. Preparations and distribution of flight documents such as customs declaration, loading instruction, weather forecast.
  3. Transmission and reception of all operational messages, notification of all related units.
  4. We provide

    Coordination of aircraft servicing units, load control, weight and balance calculations.

Flight Operation Service

  1. Our organization provides the flight permit and airport slot applications.
  2. We even Prepare and distribute flight plans to the cabin crew.
  3. Coordination is done with the fuel and aircraft catering companies.
  4. Our employees prepare the weather forecast and the navigation information and distribute them among the cabin crew.

Representation and Supervision Services

 

  1. We will make payments or issue guarantees on behalf of the airlines to related institutions such as terminal operators, airport authorities, apart from all the services that are mentioned above.
  2. Employees in our organization will prepare, transmite and file reports, statistics, documents, etc related to flights.
  3. We will maintain contact with the local authorities in the name of the airline company.
 

General Aviation Terminal Service

We provide best quality services to our valuable customers in the newly-commissioned General Aviation Terminal where services are provided for the private business jets and air-taxi companies. We have positioned ourselves in these particularly important areas and apart from that these services are available in the General Aviation Terminal in order to provide services on a 7/24 basis.

  1. All the ramp service vehicles are provided in order to provide all kinds of services for the aircrafts.
  2. Our organization consist with a passenger service staff that is ready to provide passage of the passengers and the crew through the terminal in the fastest and the easiest way.

  3. Load control and flight operations staff will make sure that the aircrafts receive safe and secure services within the predefined timelines, and that the necessary communication and coordination with the aviation company and the flight operation staff is established.

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